The Mobile Broadband User blog

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3's 3Connect 2.0 file access is more excessive than ever

clock September 22, 2009 22:37 by author christer

Yesterday, in the context of testing the Telenor “Mobilt Bredbånd” connection client, I also checked up on the latest version of 3's 3Connect. I’ve done that before, so what I saw came as quite a surprise.

As stated in the previous article about this issue, logging to LogFile.txt is still present but is also still possible to turn off.

But when I turned off the logging last night and ran the application with ProcessMonitor on, I saw that there was still a lot of access to the wilog.exe file (the 3Connect application). In other words, not only is the logging still there, but there’s also a new form of disk access. So, it’s more excessive on the hard disk use than ever.

What does this mean to you as a user? Well, it’s basically the same problem and consequences as the Telenor case: it means a lot of excessive use of your hard disk and therefore a performance hit on your computer. In other words, I'm worried by your hard disk, here...

image

The following Excel file shows output from ProcessMonitor while running 3Connect. One pane is shows output with logging on, the other with logging off (log Errors only). 2009-09-22 3Connect file access 2003.xls (2,81 mb)

This information has been forwarded to Birdstep Technology, creators of 3Connect for 3. 3Connect is based on Birdstep Technology's EasyConnect, which is also used by T-mobile, TMN and Turkcell. Therefore, I presume that these customers are experiencing the same problems as 3's customers.

(File I/O reproduced on two separate laptops, and ProcessMonitor output sanity checked by Björn Johansson.)



Mobile broadband and Apple Snow Leopard

clock September 4, 2009 11:41 by author christer

Live from Twitter on this subject:

There's been reported severe issues and incompatibilities when trying to use mobile broadband connection software with the new version of Apples operating system for Mac called Snow Leopard.

The error occurring is a hard (kernel) crash of the Apple Mac operating system. In other words, access to Internet using mobile broadband is impossible. The Mac system itself survives, and there are no reports of data loss. 

I have very little information so far, but affected connection clients reported until now are from Telenor (Sweden), 3 (Three) (UK) and O2 (UK).

I'm working on getting more info. Are you affected? Please let us know more in a comment below, and please provide:

* What you experience
* Mobile Broadband provider name (such as Three or Telenor)
* Country
* Operating system
* Computer type

[Update] Vodafone (UK) has problems as well.

[Update no. 2] Virgin (UK) also has problems.



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I love mobile broadband!

I am an independent mobile broadband enthusiast. I find the mobile broadband business and related products very interesting, especially in the perspective of how usage of mobile broadband will change our work life and our social life

SPECIAL FEATURES: If you're a 3 user you should definitely read my blog post about 3Connects excessive logging that slows your computer down and what you can do to remove it. The O2 image compression is covered. Latest is the Apple Snow Leopard incompatibility with mobile broadband connetion clients. It's all here in this blog. And of course, there are plenty of other mobile broadband posts are available as well.

When not blogging about mobile broadband I work as a software developer and architect. You'll find my personal blog here: http://www.christer.dk/ 

Enjoy!
Christer Østergaard 

You can contact me directly here. If you got suggestions or other feedback, then go here

All content © 2008-2009 Christer Østergaard

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